pavi88 Privacy Policy

1. Introduction & Scope

pavi88 ("we," "us," "our") is committed to protecting the privacy and security of the personal information of all individuals who interact with our Platform, available at https://pavi88.net. This Privacy Policy applies to all personal data collected through the pavi88 website, account registration process, customer support channels, and any other services we provide ("Services").

By registering a pavi88 Account, accessing the Platform, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the pavi88 Platform or Services.

This Policy is to be read in conjunction with the pavi88 Terms and Conditions. Defined terms used but not defined in this Policy carry the meanings given to them in the pavi88 Terms and Conditions.

2. Data Controller

For the purposes of applicable data protection legislation, pavi88 acts as the data controller in respect of personal data collected from Members and Platform visitors. As data controller, pavi88 determines the purposes for which, and the manner in which, personal data is processed. Inquiries relating to data protection matters may be directed to our support team as detailed in Section 15 of this Policy.

3. Personal Data We Collect

pavi88 collects personal data through several channels, including voluntary submission during registration, automated collection during Platform use, and receipt from third-party identity verification and payment processing partners. The categories of personal data we collect include:

Category	Examples	Collection Method
Identity Data	Full name, date of birth, national identity number, passport details	Registration; KYC verification
Contact Data	Email address, Malaysian phone number, residential address	Registration; account updates
Financial Data	Bank account details, e-wallet identifiers (Touch n Go, Boost), deposit/withdrawal history	Deposit and withdrawal processes
Technical Data	IP address, device type, browser type, operating system, session duration, login timestamps	Automated collection during Platform use
Usage Data	Games played, Wagers placed, bet history, bonus redemptions, pages viewed	Automated collection during Platform use
Communications Data	Live chat transcripts, support email correspondence, feedback submissions	Customer support interactions

pavi88 does not knowingly collect sensitive personal data (such as health information, racial or ethnic origin, or political opinions) except where explicitly required for responsible gaming assessments or regulatory compliance, in which case such collection will be clearly notified to you at the time.

4. How We Use Your Personal Data

pavi88 uses the personal data we collect for the following purposes:

• Account Management: To register and maintain your pavi88 Account, verify your identity and age (21+), and administer your account profile;
• Service Delivery: To provide access to casino games, sportsbook markets, and all other Platform features you request;
• Payment Processing: To process deposits and withdrawals via Maybank, CIMB, Public Bank, Touch n Go eWallet, Boost, and other supported payment methods;
• Regulatory Compliance: To fulfil our legal obligations, including Know Your Customer (KYC) verification, anti-money laundering (AML) checks, and responsible gaming assessments;
• Security: To detect, prevent, and investigate fraudulent activity, unauthorised account access, bonus abuse, and other prohibited conduct;
• Customer Support: To respond to your queries, complaints, and support requests;
• Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour and administer any self-exclusion, deposit limit, or cooling-off requests;
• Marketing Communications: To send you promotional offers and pavi88 news where you have consented to receive such communications. You may withdraw this consent at any time by contacting support;
• Platform Improvement: To analyse aggregated usage data for the purpose of improving the pavi88 Platform, user experience, and game offering.

5. Legal Basis for Processing

pavi88 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and pavi88, including account registration, game access, and payment processing;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and responsible gaming obligations;
• Legitimate Interests: Processing necessary for pavi88's legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, where those interests are not overridden by your data protection rights;
• Consent: Processing based on your explicit consent, primarily in relation to direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Cookies & Tracking Technologies

pavi88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the pavi88 website. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the Platform to function correctly, including maintaining your logged-in session. These cannot be disabled;
• Performance Cookies: Collect anonymised data about how visitors use the Platform, helping us identify and fix issues;
• Functional Cookies: Remember your preferences, such as language and display settings, to personalise your experience;
• Analytics Cookies: Help us understand aggregate Platform usage patterns to improve our services.

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the pavi88 Platform.

7. Sharing of Personal Data

pavi88 does not sell your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: Malaysian bank transfer providers, Touch n Go eWallet, Boost, and other payment infrastructure partners, solely to process financial transactions;
• Identity Verification Providers: Third-party KYC and AML service providers engaged to assist with regulatory compliance;
• Game Technology Providers: Certified casino game suppliers who may receive session data necessary to deliver game services;
• Regulatory Authorities: Where required by law, court order, or regulatory direction, pavi88 may disclose personal data to competent authorities;
• Professional Advisors: Legal counsel, auditors, and compliance consultants subject to professional confidentiality obligations.

All third parties with whom pavi88 shares personal data are required to handle such data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than that for which it was disclosed.

8. International Data Transfers

pavi88 operates as an international online gaming platform, and your personal data may be transferred to and processed in jurisdictions outside Malaysia. Where such transfers occur, pavi88 implements appropriate safeguards to ensure that your personal data receives a level of protection consistent with this Policy and applicable data protection law. These safeguards may include contractual clauses, data processing agreements, and adherence to internationally recognised data protection frameworks.

9. Data Retention

pavi88 retains personal data for as long as necessary to fulfil the purposes outlined in this Policy or to comply with applicable legal obligations. Specific retention periods include:

• Account registration and KYC data: retained for the duration of your pavi88 Account plus a minimum of 5 years following Account closure, as required for AML compliance;
• Financial transaction records: retained for a minimum of 5 years from the date of the transaction;
• Customer support communications: retained for 2 years from the date of last interaction;
• Marketing consent records: retained for the duration of consent plus 2 years to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.

10. Security Measures

pavi88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest using industry-standard algorithms;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Two-factor authentication options available for all Member Accounts;
• Regular security assessments, penetration testing, and vulnerability management;
• Incident response procedures to detect, investigate, and respond to potential data breaches.

Notwithstanding these measures, no data transmission over the internet or electronic storage system is guaranteed to be 100% secure. Members are responsible for maintaining the security of their own Account credentials.

11. Your Privacy Rights

Subject to applicable law and regulatory limitations, you have the following rights in respect of your personal data held by pavi88:

• Right of Access: You may request a copy of the personal data pavi88 holds about you;
• Right of Rectification: You may request correction of any inaccurate or incomplete personal data;
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances;
• Right to Data Portability: Where processing is based on consent or contract, you may request a structured, machine-readable copy of your personal data;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact pavi88 support via the live chat facility or the email address shown in the footer. pavi88 will respond to valid requests within 30 days of receipt, or notify you if additional time is required.

12. Children's Privacy

The pavi88 Platform is strictly intended for adults aged 21 and above. pavi88 does not knowingly collect personal data from individuals under the age of 21. If pavi88 becomes aware that personal data has been collected from a minor, the relevant Account will be immediately suspended and all associated data will be deleted. If you believe a minor has registered on the pavi88 Platform, please notify us immediately via support.

13. Third-Party Services & Links

The pavi88 Platform may contain references or integrations with third-party game providers, payment processors, and technology partners. These third parties operate under their own privacy policies, which pavi88 does not control. pavi88 encourages Members to review the privacy policies of any third-party services they interact with through the Platform. pavi88 accepts no responsibility for the data practices of third-party services.

14. Changes to This Privacy Policy

pavi88 reserves the right to update, amend, or replace this Privacy Policy at any time. The effective date of the current version is displayed at the top of this page. Where changes are material, pavi88 will provide notice to registered Members via their registered email address or through a prominent notice on the Platform. Continued use of the pavi88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which pavi88 handles your personal data, please contact our support team through the 24/7 live chat facility available on the Platform. You may also reach us by email — our support contact address is displayed as plain text in the footer of this page. We will endeavour to respond to all privacy-related enquiries within 5 business days.